A former international hostage negotiator for the FBI provides a brand new, box-examined option to prime-stakes negotiations―whether or not within the boardroom or at house.

** A Wall Boulevard Journal Bestseller **

After a stint policing the tough streets of Kansas Town, Missouri, Chris Voss joined the FBI, the place his profession as a hostage negotiator introduced him face-to-face with a spread of criminals, together with financial institution robbers and terrorists. Attaining the head of his career, he turned into the FBI’s lead international kidnapping negotiator. Never Cut up the Difference takes you within the international of prime-stakes negotiations and into Voss’s head, revealing the abilities that helped him and his colleagues be successful the place it mattered so much: saving lives. On this sensible information, he stocks the 9 efficient concepts―counterintuitive ways and techniques―you can also use to change into extra persuasive in each your skilled and private lifestyles.

Life is a sequence of negotiations you will have to be ready for: shopping for a automotive, negotiating a revenue, shopping for a house, renegotiating hire, thinking of along with your spouse. Taking emotional intelligence and instinct to the following degree, Never Cut up the Difference provides you with the aggressive side in any dialogue.